► Where can I receive delivery?
We offer delivery services worldwide, providing secure home delivery to any location.
Shipping services that we use are:
United States; USPS, UPS
Germany; DPD,DHL-Deutsche Post.
France; La Poste-Colissimo
United Kingdom; Royal Mail, Yodel.
Canada; Canada Post
Australia; Australia Post
► What is the expected delivery time?
The delivery time frame is dependent on the recipient's location. Generally, most orders are made to order and are shipped within 2 to 4 days, and delivery takes 1-2 weeks after processing. It is important to note that these times may be subject to delay due to administrative decisions, such as customs control, strikes, or other circumstances beyond our control.
► What is the cost of shipping?
Shipping costs vary by country. Standard delivery is free in several regions, including the USA, Europe, Switzerland, South Korea, and Japan.
► How can I track my order?
A tracking number will be provided in the shipping confirmation email, allowing you to track your package directly on our website by clicking the link provided.
► Will there be any customs fees?
Customs fees may be required by the recipient's delivery provider, particularly in the DOM TOM, Andorra, and Monaco. However, there will be no customs fees charged within the EU/US.